9 months ago

doctor and nurse for taking care of little cotton, my pet have had two surgeries, and the puppy is recovering well

10 months ago

10 months ago

11 months ago

Top notch veterinary services

11 months ago

Experience doctors. All consultation by appointment, Waiting time not too long. Small waiting area. Parking space will be an issue here

11 months ago

(Translated by Google) The service there is pretty good.

(Original)
那边的服务蛮好啊

12 months ago

12 months ago

1 year ago

(Translated by Google) I really don’t know why they wait so long every time. I once made an appointment at 2 o’clock and waited for half an hour to question him, saying that the doctor hadn’t come back after lunch, so why did he make an appointment at 2 o’clock? Don’t you know that their appointment is just for show? Every appointment took more than half an hour to go in, and it took more than half an hour to wait for medicine when I came out. There was no appointment before, and it took that long to wait. So what do you do?

(Original)
真的不知道他們為什麼每次等那麼久 有一次約了2點等了半個小時去質問說醫生吃lunch還沒回來 所以約我2點是為什麼？也不知道他們的appointment是做來擺美的？每一次約的時間都要超過半小時以上才能進去 出來了等拿藥也要超過半個小時 以前是沒有appointment的 也一樣等那麼久 所以是做來幹什麼的？

1 year ago

1 year ago

I recently visited this vet and felt there was room for improvement. I understand that running a business involves financial considerations, but I believe showing empathy is just as important, especially in this field. If your pet is in critical condition or older and you’re seeking thoughtful, professional advice, this might not be the best place to go. Unfortunately, I didn’t feel the level of care and understanding I was hoping for during such a difficult time.

1 year ago

1 year ago

They the best so far. The staff n doctor is good . Dr Kiew is very knowledgeable person

1 year ago

1 year ago

Great experience here for my dogs surgery, great care from beginning to discharge

1 year ago

Brought my senior Goldie for a consultation with Dr. Kiew as she has mobility issues. Was very pleased with the consultation & explanation provided, plus the charges were extremely reasonable for such a well-known veterinarian.

1 year ago

On June 23, 2024, my beloved cat Luna faced a near-tragic incident when she plummeted from the 5th floor, resulting in a fracture and dislocated hip. In the beginning, I had a nightmare experience at a 24-hour hospital, where I felt overwhelmed and uncertain about Luna’s care. After an agonizing wait, I decided to seek a second opinion from Pet First—and that decision changed everything.

From the very first emergency visit to the surgery and recovery, Dr. Kiew at Pet First provided exceptional care and attention. After Luna’s initial diagnosis, I was advised that surgery was crucial to avoid more serious consequences. Throughout this emotionally taxing time, Dr. Kiew and his team displayed incredible patience and professionalism. Luna’s surgery was scheduled after a few days of hospitalization, during which Dr. Kiew was attentive to her needs, ensuring her comfort and well-being.

During Luna's hospitalization, the staff was incredibly caring. I brought a pillow and mini radio to help Luna relax, playing calming meditation at a very soft volume every day, and the staff kindly ensured that this was done daily. They also patiently fed Luna until she was able to eat by herself, demonstrating genuine compassion for her well-being.

What particularly touched me was the generosity shown when Luna’s stay was extended for 3 additional days, at no additional cost. I was also pleased that there were no hidden charges—what they quoted was exactly what I paid, which provided peace of mind during an already stressful time.

I wish to extend my sincere appreciation and gratitude to the entire team for the care and love bestowed upon Luna. The compassion and professionalism exhibited by each member of Pet First have been nothing short of remarkable.

Today, Luna is healing well and has even started jumping and playing around, thanks to Dr. Kiew’s expertise and compassionate approach. While her leg isn’t 100% perfect, knowing she is healthy is more than enough for me. I truly appreciate Dr. Kiew’s efforts and highly recommend him as the best orthopaedic specialist for fur babies.

1 year ago

(Translated by Google) All dog owners please read this article, and please also ask this medical center to upgrade your equipment. 1) There is not even a nurse in the medical center at night😓😓. If something happens to the dogs inside, what explanation will the medical center give to the dog owners😭😭😭? ☞Maybe just say...it was an accident! ☞No one wants to happen (☞☞These two paragraphs are for example), 2) The medical center did not even install CCTV to watch the dogs. At least there is CCTV to see them in the cage. If what happens to the dogs in the cage, no one knows😱. If there is a fire, humans will find ways to escape. So how do you think the dogs will escape if they are locked in the cage and cannot open the door? , no one is watching and searching the dogs at night, no one knows what happened😭😭😭? There are no records, not even the most basic CCTV is installed. (Do you feel at ease?) And is there any record of what happened at night? ? ? My precious dog passed away in this treatment center. I asked the staff and he only told you that he had passed away when I arrived early in the morning. Do you think this simple explanation is acceptable to this treatment center? ? ? As dog owners, we just need to know what happened there at night. Your explanation is that you don’t know. The biggest mistake in my life was choosing the wrong medical center. From the first day I took the dog to see the doctor, the doctor would just say to check this and then try to check that, and then he needed a blood transfusion, and then he didn’t know what to do. What did I check😓😓😓, and then I checked what the price of this was and what the price of that was (this is normal because it can only be done after the owner has comformed), but I tried everything and couldn’t get the answer in the end😓😓😓 but the money was definitely collected. Then the dog passed away and the doctor didn’t show up, nor did he come out to explain that the dog was late. What happened in the cage? The hospital did not issue a report on the cause of death of the dog to let the dog owner know the reason why the dog died. Everyone also understands that everyone works to make money to support themselves and their families, but as a person (morality), you must also have medical ethics (medical ethics). I hope you will understand this truth. We dog owners have been understanding this from the first day I have a lot of affection for the dog and treat him as my own family. Unless the dog gives up on me, I will not give up on him. If the dog gets sick or something happens, no matter how much money is spent, I hope to heal him and make him safe and healthy. However, we carried him in alive, but when we came out, we carried his body. Do you think we will be very sad😭😭😭😭😭? The needle doesn’t hurt until it pricks the flesh😭😭😭. Do you know how we feel? Although things have happened and the dog has died, we as dog owners also want to give the dog an explanation. However, the medical center staff just said that they saw him dead when they arrived early in the morning. Do you think this is a good explanation? Do you think I can accept it? If there are dog owners out there, after reading this article, you should understand my feelings and know what happened. Dogs can’t talk, and only they know their pain😭😭😭. I hope I can give my beloved baby🐶 a happy explanation soon and get justice for him🙏🏻, dog owners, choose medical treatment The health and treatment center is also the most important. You have seen that I have paid the money and got the painful ending. I hope there will be no more innocent victims in the future. I also wish all the dog owners and cats and dogs in the world to be safe, healthy and happy🙏🏻🙏🏻🙏🏻. It turns out that so many people complained about this pet treatment center. Now I understand why they dare not post on FB Put comments on the page, hoping they know what "people are doing, God is watching".

(Original)
请所有的狗主人们看看这一篇文章吧，也请这间医疗中心提升一下你们的设备吧，1）医疗中心里晚上连一个看护都没有😓😓，如果狗狗们在里面发生了什么事情医疗中心要给狗主人什么交代呢😭😭😭？☞可能只是说...这是意外！☞也没人想发生的（☞☞这段两段是比如)，2）医疗中心连看着狗狗们的CCTV也没安装，起码有CCTV也看到他们在笼子里的情况，如果万一狗狗们在笼子里发生了什么事情也没人知道😱，人类们如果发生了火灾自己就会想办法逃离，那狗狗们被关在笼子里面又打不开门你们说他们要怎样逃离呢？，晚上又没人看搜着狗狗们，就算发生了什么事情也没人知道😭😭😭？也没有什么记录，就连最基本的CCTV也没安装，（你们感觉到会安心吗？)而且晚上发生了什么事情会有 record吗？？？我的宝贝狗狗就是在这间治疗中心里面去世的,问了工作人员他只帮你说一早来到看到他已经去世了，大家认为这间治疗中心这么简单的交代可以接受吗？？？我们做狗主人只是要知道他们晚上在那里到底发生了什么事情，你们的交代就是说不知道吧了，我人生中最大错误的就是选错了这间医疗中心，从第一天带狗狗见医生，医生只是会说试试check这个然后再试试check那个，然后要输血，然后又不知道再check什么了😓😓😓，然后就是check这个是什么价钱那个是什么价钱(这个是正常的因为要主人comform了才可以做)，但是什么都试了到最后也是给不到答案😓😓😓但是钱就肯定收足了，然后狗狗去世了医生也没出现，也没出来交代一声狗狗晚上在笼子里到底发生什么事情，医院也没出一份狗狗死因的报告给狗主人知道什么原因会去世，大家也是明白每个人出来工作都是为了赚钱养活自己养家人，但是做人要有(品得)，做医也要有(医德)希望你们会明白这个道理，我们养狗的人从第一天开始已经对狗狗产生了很丰富的感情也当他是自己家人的看待，除了狗狗放弃我，我是不会放弃他的，如果狗狗生病了或者发生事情了就算用了多少钱也希望医好他给他平安健康，但是我们活生生的抱着进去，但是出的时候就抱着他的尸体你觉得我们会很伤心吗😭😭😭😭😭？针不刺到肉不知道痛😭😭😭，你们会知道我们的感受吗？虽然事情已经发生了，狗狗也死去了，但是我们做狗主人也希望给狗狗有一个交代呀，但是医疗中心工作人员只是说一早来到就看到他死了，你觉得这个是个好的交代吗？你们认为我可以接受吗？如果有养狗狗的主人们，你们有看到这篇文章你们应该明白我的心情也知道到底发生了什么事情了，狗狗是不会说话的，他们的痛苦只有他自己才知道😭😭😭，希望我早日可以给我心爱的宝贝🐶得到一个美满的交代也可以为他讨回一个公道🙏🏻，狗主人们，选择医生和治疗中心也是最重要的，你们看到了我已经是一个出钱又得到痛苦的收场版本😭😭，希望以后不要再有无辜的受害者了，我也祝天下的狗主人和猫狗们平安健康快乐🙏🏻🙏🏻🙏🏻，原来这间宠物治疗中心是那么多人投诉的，现在我才明白为什么他们不敢在FB page里放 评价，希望他们知道什么叫做”人在做，天在看”。

1 year ago

1 year ago

I came solely for Dr. Lim Yee Ning, and she did not disappoint. She is an incredibly dedicated, detailed, and patient vet. My dog, Baby Bagel, has been sick monthly since we adopted her at six months old. We sent her to various clinics for blood tests, blood cultures, urine cultures, and even surgery, but no cause could be found. By chance, I met a knowledgeable vet nurse who introduced me to Dr. Lim, who is more experienced with neurological issues and treatments.

Though the treatment is ongoing, I’ve never encountered a doctor who gives so much time, love, and care to her patients. Dr. Lim has been following up at least twice daily on Bagel’s condition since starting the medication, which speaks volumes about her commitment.

However, the reception staff/frontline can be quite unfriendly and rude—I'm unsure if it’s a cultural or language barrier—but that’s the impression I personally got from the front desk staff, especially the one collecting payments. I assume she’s more senior, which might explain the attitude.

Overall, the clinic is efficient and well-run. It can get quite crowded, but while waiting for my turn, I met all sorts of animals, from huskies and corgis to cats, which was a nice touch.

1 year ago

Very recommended vet clinic

1 year ago

My Pom dog 12 years under this reliable & professional care whenever needs require.

1 year ago

My first time here was great. Friendly staff and vet assist me with knowledgeful information regarding my pets.

1 year ago

A place where you can depend on when emergency

2 years ago

2 years ago

(Translated by Google) The service was excellent

(Original)
服务很好

2 years ago

(Translated by Google) Service attitude is very poor

(Original)
服务态度非常的差

2 years ago

(Translated by Google) Service attitude is very bad

(Original)
服务态度非常的烂

2 years ago

(Translated by Google) The experience was so bad that I couldn’t make an appointment. I ran twice and failed to get the first shot.

(Original)
体验感太差 不能预约跑了两次没能打到第一针

2 years ago