a month ago

(Translated by Google) My cat went to this store, took deworming medication, and died two days later 😭.

Why did this happen?

(Original)
猫咪光顾此店吃了驱虫药💊后两天升天了😭。
为什么会这样?

a month ago

(Translated by Google) My cat passed away right after I treated it for parasites. Give me back my cat's life!

(Original)
驅蟲後就與世長辭，還我貓命！

2 months ago

Very professional team.

2 months ago

2 months ago

I had an emergency at 5pm, texted the clinic, guess what? "Please don't come, go elsewhere." Clinic is supposed to close at 6pm. I do not know what to say. Even not enough surgeons, not sure whether this is ideal behaviour of medical practitioners?

3 months ago

Parking can be an issue, but 100% will come back because the veterinary doctors are great

3 months ago

3 months ago

(Translated by Google) Doctor and staff are very friendly. It's just that the environment is clear, sometimes the smell is unpleasant. normal for veterinary clinics.

(Original)
doctor and staff sangat friendly. cuma environment jela kadang bau kurang menyenangkan. biasa kot untuk klinik haiwan.

4 months ago

Had an amazing experience at Pet First. It was my first time here, and all the staff were very helpful in guiding me through everything. Dr Farid was an amazing doctor. He's very patient with my pet and extremely thorough during the examination.

My pet had an eye issue, and Dr Farid clearly explained the possible causes, treatment options, and what to expect moving forward. I really appreciated how informative and reassuring the whole consultation was.

Highly recommended. Thank you so much to Dr Farid and the entire team!

4 months ago

My review is only for the clinic receptionist (the younger girl). She is very slow, lazy and shows no interest in her work. Her passive and inattentive attitude significantly increases the waiting time for patients.
Dr. Kiew, please consider replacing her, as her poor performance is damaging your clinic’s good reputation. Most people only visit because they need to see you — a highly regarded orthopaedic specialist and are not coming for other services because of her.

4 months ago

Thank you so much to Dr Kiew and the team for the successful surgery and consultation for Muffin 🤍 We truly appreciate the professionalism, kindness, and attention given throughout the treatment. The clear aftercare instructions and support post-op have given us so much peace of mind.

We’re really grateful to have him in such good hands. Thank you again for everything 🐾

4 months ago

5 months ago

5 months ago

Dr. Kiew is definitely the star doctor here, really skilled at what he does!
I also have to give a shoutout to the front desk staffs and the vet assistants, you guys are awesome 🙌
That said, I feel like there’s one female doctor in the team who can come across a bit unfriendly. It would really help if she could work on her facial expressions a little. Especially when dealing with worried pet owners, being a bit more warm and approachable would definitely help ease our concerns.

5 months ago

Best vet ever! Dr Kiew is super experienced and really knows what he’s doing. He did an amazing surgery for a stray dog I rescued—other vets said both legs had to be removed, but he found another way and saved her legs!
Dr Chong and all the nurses are so kind and responsible too. They really love the pets they take care of. The place is clean and the price is reasonable. Highly recommend 👍🏻

6 months ago

Fantastic good doctor

6 months ago

(Translated by Google) My kitten had surgery for a fracture here and is recovering very well. Thank you, Dean.

(Original)
我的小猫在这里做了骨折手术，恢复的很好， 感谢院长。

8 months ago

(Translated by Google) I originally wanted to come to this clinic for vaccinations and parasite treatment, but the reviews were terrifying.

My precious dog, this isn't a joke. I'll just forget it and go somewhere else. Maybe I should get some insurance instead, just to be safe.

(Original)
本来想来这间 打疫苗蛀虫 评论太可怕了
我的宝贝狗 不是给你们来这开玩笑的 还是算了 去别家 买个保险 安全点

8 months ago

Dr Kiew is one of the top Vet orthopaedic surgeon in Malaysia.
My dog was hit by an irresponsible fast oncoming car after my dog ran out of the house.
I went all the way from north to see Dr Kiew after I was suggested by another vet in north.
The process was super fast, and professional.
From the admission, in ward management, plus the doctors who was managing my dog xrays, in ward drips, antibiotics, meals etc (ie Dr Farid), all were good. My dog from who wasnt able to walk at all to now able to walk. I will always be thankful to this Vet team.

8 months ago

The only concern in this vet is $$$ not the lives . Lost my cat after spending 5k yet the diagnosis from them was "we don't know the reason" .. later when for a report all they can tell me it's chargeable. Wth despite spending so much!! They just printed out a letter without even any attending Dr's sign. Worse money minded vet !!!

9 months ago

10 months ago

(Translated by Google) The doctors are very compassionate.

(Original)
医生们都很有爱心

10 months ago

(Translated by Google) If you're planning to get checked and need deworming medication, be aware it's RM144+. They won't offer any help with the deworming; they'll just tell me to do it myself at home 😅. If you're looking for something cheaper, this isn't the place. RM50-80 is for the checkup, and the medication will likely come in around RM144+.

(Original)
有想去检查然后要驱虫药的注意了是144+rm
驱虫也不会讲帮忙的而是让我自己回家弄😅
想找便宜的这里就不适合了50-80是检查费然后那个药你可以算差不多加加埋埋144多

10 months ago

(Translated by Google) My dog ​​almost got misdiagnosed, needed surgery, and even got an infection after injections 😭 I hope this post can help others avoid this ⚠️

On October 15th, my puppy suddenly:

refused to eat or drink

constantly vomited

had diarrhea

was extremely lethargic

I rushed her to Pet First Veterinary Centre

and the result was a series of absurd procedures…

❌ First visit: perfunctory + incomplete examination

The vet glanced at her and said:

“Nothing wrong” But I heard water gurgling in her stomach, so I reminded the vet

he finally used a stethoscope to check and confirmed that her digestive system was indeed acting strangely

so he took an X-ray

👉 The results showed no problems/no foreign objects

Because Veterinarian 1 doesn't know ultrasound

he told me to come back at 2:30 pm for an ultrasound to see another vet

❌ Second visit: The ultrasound didn't find anything, but they immediately recommended surgery

The second vet, after performing the ultrasound, said:

There's still undigested food in her digestive system

A little inflammation

No blockage/no foreign objects found

Here's the important part ⚡⚡

👉 The vet said that if there was any concern, they could arrange for abdominal surgery.

I was stunned:

"Surgery even without a definite foreign object?"

What's even more absurd is that

the vet said if they didn't find anything during the surgery,

"We can also spay/neuter her at the same time."

? ??? ???

Suggesting surgery is one thing,

but also neutering at the same time?

Isn't this playing with her life?

I asked about the risks.

He said:

"The risk of surgery is with the anesthesia. Dogs that come in usually survive unless they're on the verge of death."

I was truly shocked.

They completely disregarded the "surgery."

I immediately gave her a stomach-protecting injection and antibiotics.

(I requested the wet food myself, not the vet's recommendation.)

The cost for both treatments was RM 265 + 275 = 540!

🚨 The situation worsened after the injections: the wound became infected and suppurated.

After returning home,

the dog continued to vomit.

A few days later, the injection site became red, swollen, hot, and suppurated—a large swelling!

I immediately took him to another veterinary clinic. The doctor there immediately diagnosed it as:

👉 an infection caused by the injection.

If it's severe, it might require incision and drainage of the pus 😱
Luckily, we went early.
They prescribed anti-inflammatory medication. His condition is slowly improving.

(Original)
我家狗狗差点被误诊开刀＋还打针感染 😭
希望这篇能帮到大家避雷 ⚠️
10/15，我家小狗突然：
不吃不喝
一直呕吐
还拉肚子
精神超差
我赶紧带她去 Pet First Veterinary Centre
结果是一连串离谱操作……
❌ 第一次看诊：敷衍＋检查不完整
医生看了一下就说：
“没什么问题”
但我听到狗狗肚子有水声，我提醒医生
他才用听诊器检查，确认肠胃确实怪怪的
于是拍了 X光
👉 结果没发现问题／没异物
因为医生1不会超声
叫我下午2:30再回来做 Ultrasound 看另外一名医生

❌ 第二次看诊：超声没查到东西却立刻建议开刀
第二位医生做完 Ultrasound 说：
肠胃还有未消化食物
有点小发炎
没发现堵塞／没发现异物
重点来了⚡⚡
👉 医生说要 如果是担心可以安排开腹手术
我愣住：
“没有确定性的异物也要开刀？”
更扯的是
医生说如果开刀没找到东西
“可以顺便帮她做绝育（阉割）”
？？？？？
建议开刀就算了
还顺便开阉割？？？
这不是拿生命开玩笑？
我问风险
他说：
“开刀的风险是在麻药，来到的狗除非要死不活，不然通常都活下来。”
我真的震惊。
完全没有把“手术”当一回事。
当下给了保胃针＋抗生素针
（湿粮是我自己要求买的，不是医生建议）
两次的费用 RM 265+275=540！
🚨 打针后更严重：伤口感染化脓
回家后
狗狗继续吐
过几天就打针的地方红肿＋发热＋化脓
肿一大块！
我马上带去另一家 Veterinary Clinic
那边医生一看就说是：
👉 打针导致的感染
严重的话要切开挤脓 😱
还好去得早
开了消炎药
目前情况慢慢恢复

10 months ago

I would like to express my deepest gratitude to Dr. Kiew, his team, and the entire ward staff for taking such excellent care of my dog, Chase. Chase had suffered a severe bone fracture after an accident. Unfortunately, the first surgery done at another hospital was unsuccessful, and his bone ended up shattered. I was told by that vet that there was no way to save his leg, and leaving it to heal by itself was the only option,and my dog will not use that leg anymore.

I did not want to give up and visited many hospitals, but none were willing or able to help — until I met Dr. Kiew.

Not only did Dr. Kiew carefully assess the condition and explain everything clearly, he also performed an incredibly successful surgery that saved Chase’s leg. I am truly amazed by his skill, experience, and dedication.

Throughout Chase’s stay, the ward nurses and staff were gentle, patient, and attentive. They took such good care of him and kept him comfortable during recovery. I could see that they genuinely cared for Chase’s well-being.

I am beyond grateful. Thank you, Dr. Kiew and team, for giving Chase another chance to walk and live happily. Your compassion and professionalism mean the world to us. ❤️🐾

10 months ago

(Translated by Google) You used to be able to buy medicine, now you have to bring a cat, it's so hard, right?

(Original)
Dulu boleh beli ubat sekarang Nak kena bawak kucing bagai susah kan

10 months ago

(Translated by Google) We have several dogs and cats that get vaccinated/spayed/neutered here.

(Original)
เรามีทั้งหมาและแมวหลายตัวไปทำวัคซีน/ทำหมันที่นี่

12 months ago

Undefinable service

12 months ago

1 year ago

(Translated by Google) An unscrupulous doctor used my dog ​​as a guinea pig. My dog ​​was perfectly fine before, but the wrong medication almost killed him.

(Original)
无良医生，拿我的狗当实验品。我的狗本来什么事都没有,乱开药差一点害死我的狗